aidan-wong.sus-onlinemedia.online

Frequently Asked Questions

Is the shipping international?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. You can view estimated shipping costs at checkout.

What condition are the vinyl records in?

We offer vinyl records in a range of conditions, from brand-new (sealed) to gently used. Each product listing includes a detailed description of its condition using industry-standard grading (e.g., Mint, Near Mint, VG+, etc.).

How are vinyl records packaged for shipping?

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Can I return or exchange a record?

We accept returns within 14 days of delivery if the item is not as described. Please contact us before sending anything back. Due to the nature of used records, we do not accept returns for minor cosmetic issues that are clearly stated in the listing.

Do you buy vinyl collections?

Yes! We're always looking to buy quality vinyl. If you have a collection you'd like to sell, please contact us with details and photos.

How often do you update your inventory?

We add new stock weekly! Follow us on social media or sign up for our newsletter to stay updated on the latest arrivals and exclusive releases.

What genres of music do you carry?

We carry a wide range of genres including rock, jazz, blues, soul, funk, hip-hop, electronic, classical, pop, and more. Our inventory is always growing—check back often!

Can I reserve or pre-order a vinyl release?

Some upcoming releases are available for pre-order. For limited editions or rare records, we recommend placing your order early to avoid missing out.

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